In Windows, on the Desigo CC server computer, start the Services tool:
Click Start > Control Panel > Administrative Tools > Services or
From Start > Run... launch services.msc.
In the service list, locate the Siemens Video API Service.
Right-click the Siemens Video APIService and select Properties.
In the Properties dialog box, select the Log On tab.
Under Log On as: select This account and enter the username and password of the Windows user account whose credentials were configured in the Windows Credential Manager. NOTE: If you use an Administrator Windows account, you must use the same account to run the Siemens Video APIService.