On the Desigo CC server computer, using Windows Explorer, locate the folder [drive letter]:\ProgramData\Siemens. NOTE: The folder is normally hidden. You must modify the folder option to show hidden files and folders. For more information, refer to the Windows documentation.
Right-click the sub-folder VideoApi and select Properties.
In the VideoApi Properties dialog box, select the Security tab.
Click Edit.
If the Windows user account (whose credentials were configured in the Windows Credential Manager) is not present in the Group or user names list, do the following: a. Click Add. b. In the search field, enter the Windows user account and click Check names. d. Click OK.
The Windows user account is added to the Group or user names list.
In the Group or user names list, select the Windows user account.
