Associate Video API and Project Services to the Account

  1. In Windows, on the Desigo CC server computer, do one of the following to start the Services tool:
    • Click Start > Control Panel > Administrative Tools > Services
      or
    • From Start > Run... launch services.msc.
  2. In the service list, locate the Siemens Video API Service.
  3. Right-click the Siemens Video API Service and select Properties.
  4. In the Properties dialog box, select the Log On tab.
  5. Under Log On as: select This account and enter the username and password of the Windows user account whose credentials were configured in the Windows Credential Manager.
    NOTE: If you use an Administrator Windows account, you must use the same account to run the Siemens Video API Service.
  6. In the service list, locate the project service.
  7. Right-click the [project service] and select Properties.
  8. In the Properties dialog box, select the Log On tab.
  9. Under Log On as: select This account and enter the username and password of the Windows user account whose credentials were configured in the Windows Credential Manager. This user account must also have read and write permissions to the export folder.
    NOTE: If you use an Administrator Windows account, you must use the same account to run the project service.
  10. Click OK and close the Services tool.