Connecting to the Server Error

Problem: On launching the Windows App Client, you get a Connecting to the Server error message.

Solution: Perform the following steps:

• Check if the project's Pmon service is started.
• Verify if the proxy is enabled for the Application Request Routing (ARR) Cache in IIS.
• Repair Application Request Routing (ARR) by re-running the prerequisite Microsoft Application Request Routing (ARR). You can get more information as well as download the prerequisite Microsoft Application Request Routing from the link http://www.microsoft.com/en-us/download/details.aspx?id=40813.
• Verify on Server, if the Web communication setting for the CCom port is Disabled. It is recommended to set it to Secured/Local.
• Check if the self-signed certificate or the root certificate of the host certificate used while creating a website is available in the Windows store (Trusted Root Certification Authorities) of the machine where Windows App Client is accessed. Similarly, if the root certificate of the host certificate used while creating a Web application is present in the Windows store (Trusted Root Certification Authorities) where it is accessed. If it is not available, you need to perform one of the following:
• On A Client/FEP SMC machine where you are accessing Windows App Client, you need to import these (root or self-signed) certificates using Microsoft Management Console (MMC 3.0).
• On an SMC machine, import these (root or self-signed) certificates using Import .